Refund policy

Return and Refund Policy

Last updated: October 27, 2026

Thank you for shopping at Tasmiya Fashion Sarees. Please note our strict policy regarding returns and refunds to ensure fair trade.

1. NO RETURNS FOR CHANGE OF MIND

We do not accept returns, exchanges, or cancellations if you change your mind, do not like the product, or no longer need it. All sales are final.

2. ELIGIBILITY FOR RETURN OR REPLACEMENT

Returns, replacements, or refunds are ONLY applicable if:

  • The product received is damaged or defective upon arrival.
  • The product received is completely different from what you ordered (wrong item).

3. MANDATORY UNBOXING VIDEO AS PROOF

To claim a return, exchange, or replacement for a damaged or wrong item, you must provide a continuous unboxing video of the package.

  • The video must show the shipping label clearly before opening.
  • The video must be uncut, unedited, and clearly show the opening of the parcel and the defect or wrong item.
  • Without a valid unboxing video, your request will be strictly rejected.

4. REPORTING WINDOW (48-72 HOURS)

You must report any issue with your order within 48 to 72 hours of receiving the delivery. Any requests made after 72 hours of delivery will not be entertained under any circumstances.

5. HOW TO SUBMIT A REQUEST & SHIPPING THE ITEM BACK

If you have received a damaged or wrong product and have the unboxing video proof, please contact us immediately:

  • Email: tasmiyafashionsarees@gmail.com
  • Phone: 9889214630

Important Note on Return Shipping: For any eligible return or exchange, the customer must send the parcel back to us themselves. Once we receive the returned item, further processing will take place.

6. REFUNDS AND PROCESSING

Once we receive the returned parcel, inspect your unboxing video, and confirm the issue:

  • For Replacements: The new replacement product will be delivered within 10 to 14 working days.
  • For Refunds: The refund will be credited to the original payment method After the returned saree is delivered then within 5 to 7 working days.

7. CONTACT DETAILS

For any questions regarding your order, you can reach out to us at our registered business address:

  • Email: tasmiyafashionsarees@gmail.com
  • Phone: 9889214630
  • Business Address: A-31/54-M, Navapura, Hanuman Phatak, Varanasi, Uttar Pradesh, Pincode-221001